Privacy Policy

everydayRSA – a division of
Smart Casuals Pty Ltd
Ground Floor, 234 Sussex Street
Sydney NSW 2000
Telephone: +61 (0)2 8987 3700
ABN 24 100 120 689

 

Introduction
Smart Casuals Pty Ltd (and related entities) (SC) respects the privacy of personal information that it collects and is committed to managing that information in a responsible manner.

SC adheres to the Privacy Act 1988 and its ten National Privacy Principles (NPPs) which govern the way we collect, use, disclose and secure your personal information, as well as the access you may have to that information to correct or update it. It does not apply to our employee records. This Privacy Policy summarises how we adhere to the NPPs.
We ensure to the extent possible that our agents and service providers are aware of our and their respective obligations under the Privacy Act.

 

Collection
We will only collect and hold personal information that is necessary for us to have to attend to your training needs. This will include such information as your name, age, address, contact details, gender, employment, credit card details and other relevant information.

We will collect the personal information directly from you.

Where practical, you will be advised of the purpose for which we are collecting the information.

 

Use and Disclosure of Personal Information
We only use and disclose your personal information in accordance with the terms of the Privacy Act.
We use the personal information collected principally for the purpose of assisting you in training related matters or in obtaining employment for you.

 

Data Quality
We endeavour to ensure that information we hold about you is accurate, complete and up-to-date whenever we collect, use or disclose it. 

To assist us to keep your personal information accurate and up-to-date, please also advise us of any changes as they occur.

 

Data Security
Your personal information is held securely and we take steps to protect it from misuse and loss, and from unauthorised access, modification or disclosure. Some of these steps include:

• Physical access controls to the information where information is kept.
• Computer and network security including password and other electronic protection.
• Our employees and data processors are obliged to respect the confidentiality of personal information we hold.
• Training of staff on information handling processes.
• Secure off-site storage and audited disaster recovery practices.

Openness
This Privacy Policy sets out in broad terms how we handle your personal information and safeguard your privacy.
We review our Privacy Policy periodically and reserve the right to change it at any time. We will notify you of any changes by posting an updated version of the policy on our web site.

 

Access & Correction
You have a right to access any personal information that we hold about you on written request, unless one of the exceptions in the NPPs applies. A reasonable charge may apply to gain access to information. You will be advised of any charges that may apply when you make a written request.

If you establish that information held is not accurate, complete or up to date, then we will take reasonable steps to correct the information.

Should you wish to access your personal information, please direct your request to the Training Program Manager. You may be required to provide suitable identification to enable us to protect the security and privacy of your personal information.

 

Identifiers
We will not use any personal identifiers issued by a government agency (e.g. Tax file number or Medicare number) as an identifier in our records systems. Should legislation require us to ask you to provide your tax file number, we will only use that number for the purposes permitted by legislation and not as a general means of identifying you.

 

Anonymity
Our operational and legal obligations will generally require that you identify yourself to us in order for us to provide you with training and employment services. 

 

Sensitive Personal Information
We will only collect sensitive information (e.g. medical and health information) if you consent or other requirements under the Privacy Act have been met.

WHAT WE EXPECT OF YOU AND THIRD PARTIES WE DEAL WITH
When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to and how they can access it (as described in this document). If it is sensitive information we rely on you to have obtained their consent to the above. If you have not done either of these things, you must tell us before you provide the relevant information.

If we give you personal information, you and your representatives must only use it for the purposes we agree to.
Where relevant, you must meet the requirements of the NPPs when collecting, using, disclosing and handling personal information on our behalf;

You must also ensure that your agents, employees and contractors meet the above requirements.

 

Opting Out
If we send you any information about services or products, or you do not want us to disclose your personal information to any other organisation in this context (including related bodies corporate) you can opt out by contacting the Training Program Manager.

 

Complaints or Concerns
If you have any complaints or concerns about privacy matters, please advise our General Manager in writing as follows:
C/- The General Manager, Smart Casuals Pty Ltd
234 Sussex Street, SYDNEY NSW 2000
Telephone: 61 (0)2 8987 3700

 

Further Information About the Privacy Act
For further information, you can contact The Office of the Privacy Commissioner, or visit their web site on http://www.privacy.gov.au or read the National Privacy Principles at http://www.privacy.gov.au/publications/npps01.html